Question 1

How does Leaseacar help me make the final choice of my future car?

Accepted Answer

Once your Leasing Eligibility is confirmed, our car experts get in touch with Leaseacar’s trusted car sources and scrutinize the market to shortlist cars that match your preference. You can then go ahead with selecting and finalizing your future car from the pictures and details that our car expert has shared with you.

Question 2

How long does it take for the car to be delivered?

Accepted Answer

The moment you finalize your future car choice with our car expert, Leaseacar procures (buys) your car and executes the ready-to-drive process on it, to get your car delivered to you within 2 weeks.

Question 3

What does Leaseacar do to get me my ready-to-drive future car?

Accepted Answer

Step 1: We process your leasing form to get your leasing eligibility within 48 hours.

Step 2: We scrutinize the market to shortlist cars that match your preferences, after which we share pictures, details, and car advice to help you make your final choice.

Step 3: We buy your car from our trusted sources and deliver it to you within 2 weeks.

Step 4: Our driver inspects the vehicle and drives it to our preferred car preparation partner.

Step 5: Here the quality control procedure is run on the car following which the partner reports back to Leaseacar.

Step 6: The car now reaches the Leaseacar office where the before-delivery quality control is executed.

Step 7: Our driver registers your car at the registration centre of your canton and procures the grey card.

Step 8: Finally the driver delivers the car to you ready-to-drive, anywhere in Switzerland.

Step 9: You inspect your future car and when satisfied you sign the delivery protocol. The car is now yours, ready to drive. Enjoy it!

Question 4

Does Leaseacar stock the cars that are leased?

Accepted Answer

No, Leaseacar is an independent multi-brand car expert, specialising in new and like-new cars. We commit to find the best quality car deal corresponding to your needs and preferences.

Question 5

What does a like-new car mean?

Accepted Answer

A like-new car is one that is between 6 months and 2 years old and has been driven for a maximum of 30,000 kilometers—a car as good as new but a lot cheaper to lease. Most of these cars come with a remaining balance of the manufacturer warranty. If in case there is no remaining balance, Leaseacar adds a warranty of at least 12 months.

Question 6

Why is leasing a like-new car a good deal?

Accepted Answer

An average new car loses up to 20% of its initial price in a year assuming it&#8217;s driven 15,000 km/yr. Leaseacar targets cars that are 2 years old and have a maximum of 30,000 kilometres. This has proven to be the best leasing deal condition for a like-new car.

Question 7

Does Leaseacar also lease brand new cars?

Accepted Answer

Yes, Leaseacar&#8217;s trusted car sources also include new cars. There are times when certain brands offer very attractive prices on new cars, and the slight price difference between new and like-new makes it a better deal to opt for a new car.

Question 8

What is a trusted car source?

Accepted Answer

The main trusted car sources include all independent garages, official country car importers, retail car dealerships, and companies owning their fleet of cars. Leaseacar&#8217;s team of car experts have been transacting with these trusted car sources since 2002. We are known pros in the car market—we do what we say and say what we do. A trusted car source is one that shares the same values as Leaseacar.

Question 9

Can I refuse to accept the car if the specifications do not match as described in the contract?

Accepted Answer

At Leaseacar your car is selected specifically for you and sourced from our trusted partners exactly as per your requirements and your desired specifications. Multiple quality checks are executed by our car experts to ensure your car is in neat condition and matches your requirements precisely. But if at the time of delivery you find the car is different from what is mentioned in the contract—colour mismatch, manual transmission instead of automatic transmission—you can, of course, refuse to accept it.
We say this with pride that none of Leaseacar’s vehicles have ever been rejected.

Question 10

Are the cars offered for lease from Switzerland?

Accepted Answer

The Swiss car market is relatively small—roughly 300,000 new cars and 800,000 used cars are sold per year. Since Leaseacar operates at a national and international level, we always compare the car prices between the Swiss and European markets, and where it makes good business sense, we source cars from Europe.

Question 11

Are the monthly lease payments made to Leaseacar?

Accepted Answer

No. It is only the first installment payment that is made to Leaseacar. The remaining monthly lease payments are paid by you directly to the leasing company.

Question 12

What is the first installement payment used for?

Accepted Answer

After you finalise your car choice, Leaseacar has to buy it from its car sources to prepare the car for delivery. Once you make the first installment payment to Leaseacar, our car experts procure your future car from trusted car suppliers and initiate the quality control process.

Question 13

Can the monthly lease payments be made using a credit card?

Accepted Answer

No. You can make your monthly lease payments using one of the following options—direct debit, standing order, monthly payment slip.

Question 14

Can I purchase extra kilometers in the middle of a lease?

Accepted Answer

If early on in your lease you realize that you will be driving much more than you expected, you can contact Leaseacar to see if you can be allowed to revise the lease to permit a higher mileage. Most lessors do not allow extra kilometers to be bought mid-lease. Give us a call.

Question 15

Is there a refund if less kilometers are consumed at the end of the lease?

Accepted Answer

No, there is no refund if less kilometers are consumed. However, if the kilometers are considerably lower than the lease allowance, it means that the car could be worth more than the agreed residual value. Therefore this could be a good buy for you if you wish to keep the car.

Question 16

What happens if I need to terminate my lease early?

Accepted Answer

In the event of early lease termination, the leasing company charges you a penalty. Your leasing contract contains a complete schedule of the month-to-month degressive penalty that you will have to pay if you opt for early termination of your lease.

Question 17

Can Leaseacar help me in the case of an early lease termination?

Accepted Answer

Yes. Please contact Leaseacar when your decision of early termination is made. We will check the potential market value of your car and help you sell it to ease your early lease termination penalty. Give us a call.

Question 18

Is it possible to buy the car before the lease ends?

Accepted Answer

Yes, you can. The current value of your car can be provided either by Leaseacar or the leasing company. If this value suits your budget you can proceed with the purchase. Contact our car experts for further details.

Question 19

Who owns the car during the term of the lease?

Accepted Answer

Though the car is yours to drive, legally the car is the property of the leasing company for the duration of the lease term.

Question 20

What happens if my residential address changes during the lease term?

Accepted Answer

You need to share your new address details with the leasing company. If the canton in your address stays the same, you only have to order a new grey card from the registration center. If you change canton you will have to re-register your car in the new canton and change your plates.

Question 21

What is a car residual value in a leasing contract?

Accepted Answer

A car residual value is the worth of the car at the end of the lease term. The residual value is also the amount at which you can buy the car at the end of the lease.

Question 22

Who buys the car that I lease?

Accepted Answer

Leaseacar buys the car to be leased from its trusted sources the cost of which the leasing company reimburses to Leaseacar. As the lessee, you pay the monthly lease payment to the leasing company. Once the lease is over Leaseacar is obliged to pay to the leasing company the agreed residual value of the car. If at the end of the lease you want to buy the car, you can pay the car&#8217;s residual value to the leasing company and own the car.

Question 23

What is the 3-step Leaseacar Leasing Process all about?

Accepted Answer

It’s an easy digital 3-step process that takes you towards leasing your future car.

Step 1: Share details of your car preference and budget.

Step 2: Fill the leasing form to get leasing eligibility.

Step 3: Finalize your future car choice with our car expert and have it delivered within 2 weeks.

Question 24

What documents are required to fill the Leasing Form at Leaseacar?

Accepted Answer

To fill the leasing form you&#8217;ll need to keep handy your passport, Swiss residency permit, and your last 3 salary slips or your working contract. Filling the form takes about 5 minutes.

Question 25

Is it possible to lease with zero down payment?

Accepted Answer

Yes, but this depends on the quality of your credit history. Many customers opt to make a down payment to reduce their monthly lease payments.

Question 26

To qualify as a lease applicant what are the conditions that have to be met?

Accepted Answer

There are four conditions that need to be fulfilled before applying for a car lease:

You should be 18 years old or above.
You should hold a valid driving license.
Your employment history should be steady and clean.
And your credit standing should be favorable.
Your work contract duration should be as for long as for your desired leasing duration.
You should be living in Switzerland in order to qualify for a lease.

Question 27

Who carries out the Leasing Eligibility check?

Accepted Answer

It is the leasing company that has to carry out the credit check and provide approval.

Question 28

Which leasing company does Leaseacar work with?

Accepted Answer

Leaseacar works with Cembra Money Bank and Alphera for its leasing needs. A leasing contract is a tri-party agreement between three separate entities—the lessee, Cembra, and Leaseacar.

Question 29

Who is the leasing provider?

Accepted Answer

We work with Alphera and Cembra Money Bank AG. Both are leading Swiss provider of consumer finance products and services. Their product range includes personal loans, auto leases, and credit cards. Cembra has been listed on the SIX Swiss Exchange since 2013.

Question 30

Does a low credit score impact my lease eligibility?

Accepted Answer

Yes, a low credit score would mean you have to pay a larger down payment. In some cases, you could also be denied a lease because of the low score. At Leaseacar we help you through this challenge by offering you a less expensive car model that could fit your credit score.

Question 31

How does the employment status affect your leasing eligibility?

Accepted Answer

Not being able to provide proof of your work status could reflect on your inability to meet your lease payments on time and in full.

Question 32

Is it mandatory to share salary details for a leasing eligibility check?

Accepted Answer

Yes, your last 3 salary slips are used by the leasing company to assess and calculate your credit score.

Question 33

Does the length of the lease affect the monthly payment?

Accepted Answer

Yes, it lowers the monthly lease payment. The maximum car leasing tenure is 5 years and the minimum is 1 year. It is common for clients to opt for a lease of 3 years and above.

Question 34

Can an 18-year-old apply for a car lease?

Accepted Answer

To lease a car you need a good credit score and a steady job. Most 18-year-olds have not had enough time to build credit and a lot may still be in college and unemployed. In such a case a practical option is to allow a co-signer to take responsibility of the payments.

Question 35

What is a car manufacturer warranty?

Accepted Answer

A manufacturer warranty is a promise by a car manufacturer that it will repair or replace defects in your car for a specified period of time. Each brand has its own period of warranty depending on kilometers and other conditions.

Question 36

How does car warranty work at Leaseacar?

Accepted Answer

For new cars, the manufacturer warranty period starts the moment the car is registered. For like-new cars, if the remaining manufacturer warranty is less than 1 year, Leaseacar adds an extended 12 months/20,000 km along with a 5-star warranty from Quality1.

Question 37

Who is Quality1?

Accepted Answer

Quality1 AG is a 100% owned subsidiary of Allianz Switzerland and is the leading Swiss supplier of automobile guarantees in the field of cars, boats, agricultural machinery, and motorcycles.

Question 38

What does the 5-star Quality1 extended warranty cover?

Accepted Answer

The 5-star extended warranty covers 100% of the labor and material costs with no deductible—the best product of Quality1. This warranty coverage is valid on cars that have run under 100,000 km.

Question 39

Where can the car be taken for repairs, services and maintenance?

Accepted Answer

For car repair services and maintenance, Leaseacar recommends that you visit any dealership that deals with your specific car brand.

Question 40

What is the garage quality control about?

Accepted Answer

Every like-new car goes through a stringent 40-step quality control process that begins at the garage and ends at the time the car is delivered to the Leaseacar office. This quality control process depends on the car configuration and make. Leaseacar ensures that the car is delivered to you exactly in the condition as agreed upon in the contract.

Question 41

What is the before-delivery quality control about?

Accepted Answer

The before-delivery quality control list includes about 35 checkpoints, that are carried out at the Leaseacar office. Here our car expert verifies all paperwork and carries out some additional checks on the car. This is to ensure that the car delivery happens flawlessly.

Question 42

Does Leaseacar include summer tires in the lease?

Accepted Answer

New cars come with new summer tires. For like-new cars we change the summer tires when the tread depth is below 2mm. The legal tolerance is 1.6mm, but for your safety and peace of mind we change the tires before the minimum tolerance limit is reached.

Question 43

What about winter tires? How does this work at Leaseacar?

Accepted Answer

Winter tires are not included in the lease. The cars come with summer tires. If you wish to buy winter tires, Leaseacar offers attractive discounts on tires. We can also have them mounted on your car if the car delivery happens during the winter time. Consult our car experts to explore options and prices available.

Question 44

What is the average car insurance cost incurred during a lease?

Accepted Answer

For cars under leasing it&#8217;s compulsory to purchase a Full Casco coverage. The average cost of insurance for a car that costs around 50,000 is roughly CHF 2,500. For a car under CHF 20,000 it might be around 1,600 CHF, and can be as much as CHF 3,500 or more for a CHF 100,000 car.

Question 45

What are Partial Casco and Full Casco Insurances?

Accepted Answer

Partial Casco covers a combination of a wide range of risks: theft, damage from natural events, fire, vandalism, collision with animals, glass damage, etc. Full Casco covers damage to the vehicle caused by the driver. It is supplemental to Partial Casco and is compulsory for cars under leasing.

Question 46

Is the insurance cost a part of the lease?

Accepted Answer

No, the insurance cost is not included in the lease.

Question 47

Can Leaseacar help me with my car insurance needs?

Accepted Answer

Yes, our partner www.myswissinsurance.ch can provide you with insurance quotes. While filling the leasing form, all you need to do is check yes to receive the insurance quote or ask our car expert about it.

Question 48

What are the advantages of buying insurance from myswissinsurance.ch?

Accepted Answer

Apart from being multilingual—English, French, Italian, and German—myswissinsurance.ch assures quick service via email with quality service at competitive prices. The teamwork between Leaseacar and myswissinsurance.ch equals time saved for you.

Question 49

What information is required to get an insurance quote?

Accepted Answer

You need to provide your personal details, such as name, residential address, nationality, birth date, employer name, Swiss resident permit, or passport details.

Question 50

How is road side assistance taken care of?

Accepted Answer

Most car insurances cover roadside assistance. For some car brands, it&#8217;s included by the manufacturer. You can discuss this with your car expert when making your final car choice.

Question 51

Does Leaseacar provide the convenience of doorstep delivery?

Accepted Answer

Yes, we do. Leaseacar will hand over the keys of your car at the doorstep of the place of your choosing, anywhere in Switzerland.

Question 52

Is car delivery free of cost?

Accepted Answer

Yes, it is.

Question 53

Is it possible to personally pick the car from the Leaseacar office?

Accepted Answer

If you prefer to personally collect your car from the Leaseacar office you&#8217;re most welcome to. We are very close to Lausanne.

Question 54

Does Leaseacar take care of the car registration?

Accepted Answer

Yes. Our dedicated drivers drive to the registration center in your canton (region) with all the necessary documents to register your future car. We also offer you the first vignette so you can easily drive on Swiss motorways.

Question 55

When the car is delivered is it in ready-to-drive condition?

Accepted Answer

Yes, the car is delivered ready-to-drive—registered and with all related paperwork in place. You take the keys and enjoy the ride.

Question 56

Does Leaseacar arrange for the driver's return home after car delivery?

Accepted Answer

Our dedicated drivers hold a general train pass. This pass allows them to board any train in Switzerland to head back to their home.

Question 57

Where do I return the car at the end of my lease term?

Accepted Answer

Leaseacar sends a driver to your location of choice anywhere in Switzerland to recuperate the car and de-register it.

Question 58

Who carries out the car check when the lease terminates?

Accepted Answer

It is Leaseacar who is responsible for carrying out the car check at the end of the lease term.

Question 59

Does Leaseacar follow a car-return protocol at the end of the lease?

Accepted Answer

Yes, we check for damage and excessive wear and tear of the vehicle along with the total number of kilometers consumed. All items that came with the car at the start of the lease are also checked. Some of these items may include the second set of keys, original floor mats, spare tires, etc.

Question 60

What happens if the kilometers on the car exceed the allowance?

Accepted Answer

If the kilometers on your car exceed the limit by a big margin, you will need to pay for the extra kilometers consumed. This is because the residual value of the car is calculated based on your kilometer allowance. When you exceed the limit, it affects the residual value—your car&#8217;s worth at the end of the lease term.

Question 61

How does Leaseacar manage cars that have damages at the time of return?

Accepted Answer

Leaseacar majorly deals in like-new cars and specializes in preparing and fixing these cars on a regular basis. Because we receive quotes from our partners directly, we aim at easing the extra cost of car damages for our clients.

Question 62

What options do I have at the end of the lease contract?

Accepted Answer

As your lease term nears its end, you have 3 options. You can extend your lease term or buy the car at the pre-agreed residual value indicated in your lease contract. You also have the option of ending the contract. Leaseacar is obliged to buy the car, and not you, at the end of the lease.

Question 63

Can I drive in Switzerland with my foreign driving license?

Accepted Answer

Yes, it is possible to drive in Switzerland with a foreign driving license for the first 12 months. But it is mandatory to apply for a Swiss driver’s license within the first year itself.

Question 64

What is the procedure for procuring a Swiss driving license?

Accepted Answer

A new license can take around 6 weeks to process. For licenses issued by non-EU or EFTA countries, a test drive is required. Licenses issued in countries, such as Australia, USA, Canada, Israel, Japan, Korea, New Zealand and Singapore, require only additional documentation to be shown to procure a Swiss license.

MR. SIMON DUFFIELD, VERISURE

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